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Home >> Help >> How to Buy
How To Buy
Buying an item on OnSaleToday is safe and easy! Let's walk you through the basic buying or bidding process on OnSaletoday.
Read on so you can get the most out of OnSaleToday!
Contents
| You can shop for almost anything on OnSaleToday. Get started using these steps: |
To buy anything online OnSaleToday, you must be a registered user. If you are already registered on OnSaleToday, feel free to move to the next step. If you do not have an account on OnSaleToday, please create one using the steps showed in "Getting Started".
- Enter keywords into the search box located at the top of any page, or browse through our list of categories.
Shop around and compare similar items offered by different sellers
- Click on the View More button to learn about the item you found.
Read the item description carefully.
Know the Payment Methods & Delivery Charges
Remember to check for Delivery Charges and the Payment Methods the sellers are offering.
Some sellers charge extra for the delivery of the item and for certain Payment Methods. Read the Delivery Charges carefully since you will pay this amount in addition to the item price.Step 4: Review the seller's history
View the seller’s business reputation by visitng his or her Public Member Profile / Member level, and read the comments and ratings left by previous buyers to be sure that this is a seller you feel you can trust.
Look for neutrals and negatives and more importantly the follow up comments (if any), these give you a good indicator as to the kind of person they are and how they deal with things when they go wrong.
Ask seller a question
To clarify any doubts that you may have, always ask enough questions until your doubts are cleared.
If you have any questions about the item, you can ask the seller by posting a comment.
You must be logged in to be able to post a comment to the seller.
If you would like to ask the seller a question privately, you may send the seller a private message.
Step 5: Understand the Buying Format - Auctions & Buy It Now
- Buy It Now - Buy It Now listings are for buying something right away at a set price. All you need is the amount of the item you wish to purchase (including the postage) recharged in your OnSaleToday bank and you can purchase immediately.
- Auctions - In auction listings, you bid against other members, the highest bidder at the end of the auction wins the item
You can either place a bid on an item or purchase it instantly using Buy It Now.
Remember, all bids are active until the auction ends. If you win a listing, you’re obligated to complete the transaction.Place your bid on the auction, or in the case of BuyNow items; place your order and proceed to complete the transaction as per the instructions when the order is placed or when the auction closes successfully.
There is only one, secure method of payment on OnSaleToday - via OnSaleToday's easy-to-use built-in-bank.
In order to purchase and item / make a payment, Your OnSaleToday account needs to be recharged.To recharge your OnSaleToday account, all you need to do is to transfer the desired amount into our OnSaleToday ABSA account - you could either do this electronically (via internet banking) or make a direct deposit at your nearest bank, using your account number as the reference. An email confirmation will be sent to after transfer has been enacted
- No minimum depost required!
- Start purchasing immediately!
- No inconvenience of a 24 hour waiting period or faxing proof of payment.
The feedback is a very important part of the transaction. Therefore once a deal is completed and you have received the item it is imperative that a feedback is left for the seller. The feedback should be as honest as possible and should reflect what kind of an experience you had with the seller. A feedback should be left immediately after you have received your item.
Goodluck & Happy Buying
What is bid increment?
The bid increment is the amount by which a bid will be raised each time the current bid is surpassed. It is predetermined value based on the current high bid.
If you were bidding against other bidder's Maximum bid, your bid has to meet the other bidder's maximum bid plus the bid increment to become the current high bidder for the item.
What is a reserve price?
Sometimes a seller enters a Reserve Price. For example: His C65 Siemens Mobile sells for R1000 new. He or she decides to place a starting bid of R10 on the item but they want to get at least R600 for it. So a reserve price of R600 is entered into the system. In such a case--even if you are the high bidder; say at, R500--you will not win the item unless you go up to or over R600. We feel this is a poor auction strategy and wastes the time of buyers and sellers. We suggest this to sellers: enter the item at the least price you will are willing to sell it for, without putting a reserve price on itHow do I add funds to My OnSaleToday bank account?
Funds can now be added to your OnSaleToday bank account through any of the following methods:1. Bank Transfer
2. Direct Internet Transfer
3. If necessary, in person at the OnSaleToday officeHow do I pay for items?
Once you have added funds to your OnSaleToday Account successfully, you can pay the value of purchased items directly into the Seller’s OnSaleToday account.
Simply goto the item you wish to purchase and use the Buy It Now button and enter the amount to be paid.
If you would like to pay for an Auction you have won, goto your "My Desk" and click on "My Purchases" to complete your payments.What are the fees on me as Buyer when I pay online?
Both the buyer and seller will only pay the transaction fee which is at most about 4c per Rand.
Buyers will save greatly on banking fees when shopping online OnSaleToday!
Fee Structure
Transaction Amount OnSaleToday Fee R1 to R100 R0.04 per Rand R101 to R200 R0.03 per Rand R201 to R300 R0.02 per Rand R301 to R400 R0.015 per Rand R401 to R500 R0.012 per Rand R501 to R1000 R0.009 per Rand R1001 to R5000 Only R15 once-off! R5001 to R10 000 Only R28 once-off! Above R10 000 Only R35 once-off! Is there a minimum amount that I should add to My OnSaleToday Bank Account?
No! There is no minimum amount, you may add any amount you wish or even earn it by selling items online OnSaleToday!Can I withdraw funds from My OnSaleToday account without purchasing anything?
Yes! Funds can be withdrawn from your OnSaleToday account anytime, and a Withdraw Funds request means that the money will be deposited into your Bank Account within 24 hours. Simply Submit a Payment Request from your "My Desk" >> My OnSaleToday Bank.How long do I wait for the item to arrive?
The amount of time that it takes for an item to arrive often depends on the shipping method. When a seller ships your item to you, the seller might let you know how long you should expect to wait. Otherwise, you can review the estimated delivery times for each shipping option offered on the item page in the “Shipping and handling” section, or in the “Order details” section if you purchased the item using the Pay Now button.How do I track the item posted to me?
The seller will send you a tracking number once he or she has posted your package.
You can use this tracking number to track your item online the following websites
- Trace Normal Parcel: SAPO (South African Post Offices): www.sapo.co.za
- Trace Overnight Parcel: Speedservices: www.speedservices.co.za
What if I am not happy with the item I receive or if it is not as described?
If an item is not exactly how it was described in the auction, the buyer has the right to return the item. He can request this return by emailing OnSaleToday within 48 hours from the date of delivery. Seller is liable to pay for the return shipment upon confirming that the item he recieved is in the same condition as it was sent. If it isn't so, the buyer has to pay part of the shipment cost. OR a judgement will be made by OnSaleToday case by case.
